How to delete a parent account?

If you're considering deleting your SplashLearn parent account, it's important to consider the benefits of keeping it active. Although the process is straightforward, here is why you might want to hold onto your account:

SplashLearn is an award-winning education platform that offers personalized learning for children in grades PreK-5. As a parent, your account grants you access to a wealth of resources designed to support your child's education. Let's explore why you might want to hold onto your account:

1. Personalized Learning Paths: Your child receives tailored learning paths that adapt to their needs and progress.
2. Engaging Games and Activities: A wide variety of games and activities make learning enjoyable and interactive.
3. Real-time Progress Tracking: Keep track of your child's growth and identify areas that need improvement.
4. Comprehensive Reporting: Detailed insights into your child's performance help you understand their strengths and areas of development.

If you delete/cancel/close your parent account, you will lose access to these valuable resources. While circumstances may change, we encourage you to carefully consider the benefits before making a final decision.

If you decide to proceed with account deletion, the process is simple. Just follow these steps based on your device:

For Parents accessing SplashLearn via the Website:

1. Log in to your parent account and click on the "Parent" button.
2. Select "Settings" from the drop-down menu.
3. Scroll down until you see the "Delete Account" button, and click on it. 
4. Click on the 'Delete Account Request' button on the next page.

5. Please look for an email with the verification code in your inbox. (If you have trouble finding the email, please check all folders, including Spam)

6. Enter the verification code and hit the 'Submit' button to complete the deletion process.

For Parents accessing SplashLearn via SplashLearn iOS App:

1. Log in to your parent account and click on the three vertical lines on the left-hand corner.
2. Select "Settings" from the drop-down menu.
3. Click on the 'Delete Account' section.
4. Confirm your deletion request by clicking on the 'OK' button.

5. Please look for an email with the verification code in your inbox. (If you have trouble finding the email, please check all folders, including Spam)

6. Enter the verification code and hit the 'Submit' button to complete the deletion process.

Additional Points:

1. If you're unable to find the 'Delete Account' button on your dashboard, we're here to assist you. Simply click the link provided here to raise a request at our help desk. Our dedicated support team will guide you through the process and ensure your account is deleted securely.

2. Switching from a parent account to a teacher account, or vice versa, requires deleting your existing account. This step is necessary to maintain separate profiles and access the specific features associated with each role. If you wish to switch your account type, please proceed with the account deletion process and create a new account using the appropriate role designation.

We strive to provide a seamless experience for our users, and our support team is ready to assist you with any account-related queries or requests. Feel free to contact us; we'll be happy to help!

Remember, deleting your SplashLearn parent account is a decision to consider carefully, as it impacts your access to valuable educational resources. Take a moment to weigh the benefits before proceeding with the account deletion process.