In case you are unable to view or find the 'Live Class' icon on your child's dashboard.
Kindly reduce the browser's screen resolution and refresh to view the Live class icon. (We recommend Chrome browser for the best user experience).
As of now, our grade apps don't support the Live class feature. Alternatively, such users can access this feature via our website (Web-Broswer) on laptops, desktops, iPad, Macbooks, and Chromebooks.
For your reference, we have listed down the Apps with their logos that don't support the Live class feature:
1. Grade app users and Mobile phones (Mobile browser) don't support the Live class feature.
2. Only US-based users can access the Live class feature as of now; we'll soon roll it out globally.
In case the issue still persists, kindly click here to raise a request regarding the issue. The Customer support team will assist you further.